Instant tax solutions charged us over 3500.00 in fees that we HAD to pay up front and we are STILL paying off that credit card PLUS the interest payment to the credit card company. They filed claims with the IRS but got us NO reduction in payment while we were waiting to hear from them.
By the time WE contacted THEM, we had fallen much further behind, COMPOUNDED by the fact that they were of NO REDUCTION help to us. We actually then went to a private Financial accountant who not only got us a reduction in payment, but a moratorium on paying off the taxes. WE DO NOT RECOMMEND USING INSTANT TAX SOLUTIONS.
We feel they not only didn't help us, but we would have waited until who knows when for them to even contact us. We definitely threw away 3500.00+ dollars.
Product or Service Mentioned: Instant Tax Solutions Customer Care.
Reason of review: Poor customer service.